Damage Cleanup ServicesAutomatic, enterprise-wide clean up of viruses, Trojans, malware remnants, and spyware.
ProblemMalicious code continues to evolve and challenge enterprise security with viruses, worms, Trojans, malware remnants, and spyware. The fastest growing of these threats is spyware which threatens enterprises with decreased end-user productivity and loss of private information. Cleaning up malware remnants and spyware from machines is costly because they root deeply into a system's memory and registries undetected by antivirus scanners. After manual clean-up operations, re-infection occurs because it is easy to miss a remote client and risky to count on end users to manage their desktop security. Administrators need automated tools that detect and clean spyware and other malware on every machine.
SolutionTrend Micro™ Damage Cleanup Services removes spyware and other malware from clients and servers and repairs system registries and memory to decrease the administrative labor, recovery time, and costs of outbreaks. To ease management, Damage Cleanup Services does not require software installation on desktops. Furthermore, it removes multiple types of threats—viruses, worms, Trojans, remnants, and spyware—with a single application. Automatic client clean up is initiated at the gateway when a client infected with spyware attempts to “phone home.” A client-based OfficeScan agent integrates with the client version of Damage Cleanup Services to automate clean up during regularly scheduled scans (i.e. upon network access). Detailed reports allow administrators to assess damage and pinpoint infected local or remote clients for comprehensive clean up.
Key benefits:- Automatically removes spyware and other malware from local and remote clients—whether or not they have an antivirus program installed.- Repairs system modifications and eliminates malware remnants and spyware files that can't be detected by traditional antivirus scanners.- Gateway security triggers automatic clean up of spyware on clients when resident spyware attempts to phone home.- Identifies infected clients by specific IP address and machine name with detailed reporting to support comprehensive clean up.
Comprehensive Damage Assessment and Clean Up- Performs comprehensive clean up of malware including viruses, worms, Trojans, remnants and spyware. It restores altered or infected memory registries and system files (i.e. system ini) to normal configuration;- Terminates all virus processes and threads in memory, repairs the registry, removes any services and files dropped by viruses and restores any damaged files;- TrendLabsSM, Trend Micro's global network of security research and support engineers, actively maintains antivirus and anti-spyware scan engines, pattern files, and clean up templates for timely automatic updates to Damage Cleanup Services;- Supports Trend Micro InterScan™ Web Security Suite at the Web gateway layer and Trend Micro OfficeScan™ Client/Server Edition at the desktop layer to automate clean up of infected machines;- Deployable enterprise-wide on PCs and servers, with or without agents, to perform damage assessment, clean up, and repair on as little as one, or a broad range of machines simultaneously.
Centralized Outbreak Management and Coordination- Agent-less, client/server deployment architecture, managed from Trend Micro Control Manager, does not require installation of clean-up tools or end-user intervention to assess damage and clean up infected machines enterprise-wide;- Agent-based version on clients can automatically detect and clean up spyware and other malware each time a client attempts to access the enterprise network;- Administrators can schedule regular or on-demand maintenance check-ups with multiple instances of tasks running simultaneously to take advantage of distributed performance.
Robust Enterprise-Scale Reporting- Detailed enterprise reports include graphical summaries of spyware activity for executives, as well as detailed lists of the status of every machine to help administrators assess damage, pinpoint sources of infection or re-infection, and track machines cleaned;- Damage Cleanup Services generates graphical reports on any client or server—regardless of the type of antivirus deployed.