The All-in-one Guest Access Solution of Tomorrow, Delivered Todayn
High quality Internet service is no longer optional for hospitality businesses. It is a guest expectation and a key to customer satisfaction. Yet, providing satisfactory Internet access is not simply a matter of installing Ethernet cables and wireless access points where guests need them. Hospitality businesses need to address the issues of access management, regulation compliance, and providing sufficient bandwidth for an exploding amount of wireless mobile devices.n
The ZyXEL UAG2100 Unified Access Gateway is a next-generation, all-in-one wireless hotspot/access gateway designed to fulfill the hospitality challenges of both today and tomorrow. In addition to account management, billing, and data retention capabilities, the UAG2100 offers premium features—like 802.11 a/b/g/n dual-radio Wi-Fi and a built-in WLAN controller—to deliver better scalability, capacity, and performance to fulfill tomorrow’s guest access demands.
Increasing customer loyaltyn
Virtually everyone today has at least one wireless mobile device, like smartphones, tablets, and laptops computers. Yet, yesterday’s hotspot gateways can no longer handle the exploding amount of wireless mobile devices that need Wi-Fi access. To satisfy this fast-growing demand, hospitality businesses need a solution that can provide greater Wi-Fi bandwidth, capacity and performance.n
The ZyXEL UAG2100 is a next-generation wireless hotspot/access gateway that provides better performance, capacity, and service quality than other similar solutions. Its 802.11 a/b/g/n dual-radio(2.4 GHz and 5 GHz) design provides 2x the spectrum and 2x the bandwidth to accommodate a much larger amount of wireless devices. Its high performance hardware architecture can support 100 concurrent logins by default, and up to 200 concurrent logins via license upgrade. It also offers granular bandwidth management capabilities to enforce equal bandwidth sharing, avoid bandwidth abuse, and provide the service quality necessary to increase customer loyalty and attract new customers.n
The ZyXEL Unified Access Gateway is designed with advanced billing, user authentication, and access control features that help hospitality businesses manage guest accounts, block unauthorized access, and generate revenue with their Internet services. It gives hospitality businesses the flexibility to offer Wi-Fi access as a free service, a tiered service (premium when a purchase is made), or a paid service, depending on the preferred business model.nn- Guest account management: Featuring a built-in account generator and a Web-based authentication portal, the UAG2100 helps hotspots provide controlled network access to guests with ease. Simply by entering the provided account information in the captive portal, guests can get secure wired or wireless access to the Internet in a matter of seconds. Additionally, the UAG2100 supports external RADIUS servers and external portal page redirection for added deployment flexibility.n- Billing system: Hotspots can create up to 10 pre-paid billing plans with the UAG2100. Billing plans can be customized with varying bandwidth speeds, service duration, and level of payment.n- SP350E Service Gateway Printer: The SP350E and UAG2100 combination is the perfect solution for Wi-Fi hotspot applications. The SP350E enables one-click billing and account generation, which offers easy operation for staff members and smooth services flows in hotel lobbies, conference rooms, waiting areas and busy restaurants and cafés.n- SMS ticketing: The UAG2100 supports SMS ticketing with ViaNett* to provide improved convenience for both the business owner and the customer. With support for SMS ticketing, the UAG2100 allows business owners to send Internet account and billing information directly to the customer’s mobile phone, without needing to spend loads of money building an independent SMS ticketing system. This feature offers a cheaper and more environment-friendly ticketing solution compared to paper ticketing, and reduces the inconvenience related to customers loosing or forgetting paper tickets.n
Meeting the challenges of future auditn
To address information security concerns, hospitality businesses are sometimes required to retain Internet usage records for a certain amount time; and this can become a significant burden for the businesses without the right equipment. Designed with the hospitality industry in mind, the ZyXEL UAG2100 helps the businesses resolving the challenges. With a syslog server built-in, the UAG2100 can automatically record user account information, MAC addresses, source and destination IPs, data volume and protocol types for future auditing requirements.